Befriending Project

Women Talking is a befriending service, providing support to women who have been in abusive relationships. Our befrienders are all women from the local area, who have chosen to volunteer because they want to help other women move forward in their lives. They are friendly, good listeners, non-judgmental, encouraging and reliable.

 

You and your befriender can meet once a week for two hours and do things that you would like to do. Some weeks this might be talking over coffee, whilst other weeks you might decide to do something active together, like going to a museum, exercise class or walk in the park. Your befriender can help you set some goals, which you will be able to achieve whilst involved in the project. These could involve:

·         Joining a local group or activity

·         Doing a course

·         Getting involved in volunteering

 

By taking part in the project and achieving your goals you can benefit from;

·         Feeling less isolated

·         Feeling more confident

·         Having healthier relationships in the future

 

If you would like a befriender and to get involved in the project then please get in contact with Clare.

Disability First

Haringey Disability First Consortium (HDFC) four main partners,

• Haringey Race & Equality Council

• Haringey Citizens Advice Bureau

• Age Concern Haringey

• Haringey Women’s Forum

Providing advice and information – facilitating representation

We aim to improve the way people experience, benefit and are represented on disability issues in Haringey. The Consortium will establish appropriate networks to develop full participation from all sections of the local disabled community to improve local service delivery and the planning of future services and policies.

• Promotion and awareness of disability issues, rights and responsibilities to the public, statutory stakeholders, and the private sector

• Provide a casework service for those who have complaints relevant to the Disability Discrimination Act & Disability Equality Duty

• Establish and support a Disability Forum for both individuals and organisations, with an interest in disability issues

• Work in partnership with the local authority and other key stakeholders to ensure best practice in its role as an employer and service provider on disability issues

• Publish a disability newsletter, twice a year

• To inform and raise awareness of disability issues within the wider community

• To provide a strategic representation service on behalf of clients and/or their advocates

• To compile a database of local agencies who provide a specialist advice and service on disability issues, for use in signposting and networking

• To take a pro-active role in promoting effective partnerships with the statutory sector and other relevant bodies, for example the Equalities and Human Rights Commission

• To develop a means to deliver disability service improvements locally

• To encourage good practice and disability awareness in our advisory capacity

• To improve access and the distribution of information to people with disabilities

• To promote positive images of disabled people and challenge discriminating attitudes

Representation

A representative Forum will meet at least three times per year and central coordinating support will be provided to its members.

Advice will be offered to disabled people about services. During Forum meetings and other events there will be opportunities to meet, share experiences and develop closer links with other disabled people and service providers.

Disabled people, as we know do not live without context and the benefits of connecting their families, friends and carers through the events and training sessions will add to the overall benefit by making sure people are informed about options and services available.

It is expected that the key stakeholders, for example Haringey Teaching Primary Care Trust, will benefit from the project which will in turn lead to service improvements for local disabled people.

It is expected that the Forum members will also make recommendations to the HDFC. Speakers will be invited to give representations at Forums and seminars and users/members will be encouraged to raise issues.

The Consortium will have 2 representatives from each partner organisation, one of which will be a representative of disabled people. The remaining places will be reserved for co-options from user groups/clients, representing disabled people. It is envisaged that there will be at least 60% Disabled representatives.

Advice Provision

Haringey REC and Haringey CAB both operate within the Community Legal Service Quality Mark framework and will extend their services to include two part-time dedicated caseworkers to deliver the service. It is anticipated that the Business Plan will include a marketing and publicity strategy to advertise the service widely and to distribute leaflets and information to local agencies and community organisations.

Haringey REC’s offices will operate a drop-in service (two days per week) and an appointment service (two days per week). Included in this we will also operate a telephone, email, text and correspondence service during the week. All clients will be interviewed and assessed and their complaint investigated in compliance to the CLS standards of service. Case file reviews will be undertaken on a monthly basis and six monthly reports and casework trends/analysis will be made to the HDF Consortium. At the end of the first year an impact analysis review will be undertaken to provide a basis for informing key policy decision makers of potential gaps in service and to make recommendations for service improvement. Lessons learnt will be shared with other agencies via the Forum and local networks.

The CAB will carry out diagnostic interviews to assess the advice needs of each client. From this will follow casework where necessary including applications for appropriate benefits. Quality assured advice on debt, employment, immigration and housing etc is also available. The seamless service also allows for referral to specialists, internally on welfare benefits, immigration and debt, and externally in other categories.

We are keen to find out more about what services are available. Let us know about projects by filling in this form.

 

questionnaire_-_groups.doc

Help with housing

The Housing service aims to provide support to women who are:

Over 18 and experiencing, or at risk of, domestic violence and live in or want to resettle into Haringey.

Please Note: Our eligibility criteria must be fulfilled to ensure you are entitled to support at the Forum.

Support is provided for a limited time, with the aim of enabling the Service User to develop their confidence and self reliance until they are able to live independently without sustained support.

The following are examples of Housing Support that can be provided through the Support Workers:

· Understanding the rights and obligations of the Tenancy Agreement

· Advice, advocacy and liaison

· Help in sustaining a tenancy and household management

· Assistance with personal safety and security

· Help in tenancy set up e.g. gas connection

· Developing domestic skills, life skills, social and economical skills and behavioral skills

· Claiming welfare benefits

· Emotional support, counselling and advice

· Supervision and assistance with well being, health and medication

· Managing debts, bills and finances and budgeting

· Peer support and befriending

· Help with accessing and using services in the community

· Accessing employment and education

· Help with making a Complaint

· Help with seeking more suitable alternative accommodation

· Help and assistance with shopping

· Liaison and advocacy on cultural and ethnic issues

· Culture specific counselling and support

· Security support regarding domestic violence and harassment

How We Operate:

To receive support from our housing team, you need to fit the eligibility criteria. We take referrals either from individual women or through other agencies.

We will complete an Initial Contact Form with you and then conduct a Need’s and Risk Assessment on you. Afterwards, we will agree on a support plan and set ourselves an action plan with targets to achieve.

We will meet at least once every two weeks with you and will supply you with a summary which will show details of what is required of you before the next agreed meeting and what we will be doing for you.

Please remember to let us know if you can't make a meeting.


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